Bright Cellars Reviews
Bright Cellars Customer Reviews (7)
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About brightcellars.com Prices and Cost?
Bright Cellars offers a few different subscription options to fit your lifestyle. The 4-bottle plan costs $80 plus $10 shipping. The 6-bottle plan is priced at $120 with free shipping. The 12-bottle plan costs $210 and also includes free shipping. Tax is calculated automatically based on your address to comply with local and regional Direct-to-Consumer shipping regulations. Each order includes the same number of wine matches that are paired with your personal tastes and preferences. The price per subscription order does not change unless you choose to change your subscription plan. If you skip a shipment, you will not be charged for that month.
About brightcellars.com Popular Products and Services?
Bright Cellars is a monthly wine subscription service designed to help you discover and define your taste in wine. They curate wines from around the world with the goal of making wine fun, accessible, and educational. Your monthly wine matches are based on your quiz answers. When you join the club, your box is tailored to your taste and delivered to your door with wine cards to read, collect, and learn as you go.
They offer a variety of products and services including a 6-bottle subscription where you get 6 bottles for only $55, plus $75 towards your next boxes. They also have a Starter Pack Bundle which is a handpicked selection that provides you with a starting point to sip through unique grape varieties and regional influences.
In addition to these, they have a variety of curated wine bundles for every occasion. Some of the popular ones include the Red Wine Variety Bundle, White Wine Variety Bundle, Dinner Party Bundle, Date Night Bundle, Wine of the World Bundle, No Alcohol Bundle, No/Low Alcohol Bundle, and the Premium Wine Bundle. Each of these bundles is designed to cater to different tastes and occasions. Members enjoy personalized wine selections plus 20% off in the shop.
How do I cancel my Bright Cellars membership?
To cancel your Bright Cellars membership, you can do so at any time in your Account Settings page. Alternatively, you can reach out to the Wine Concierge team for assistance with managing your subscription. If you prefer, you can also send an email to concierge@brightcellars.com with your request to cancel your account. Please note that it may take up to 72 hours for them to respond to your request.
About brightcellars.com Payment Method?
Bright Cellars offers subscription frequency options to their members which include four weeks (monthly), six weeks, eight weeks (every other month), and twelve weeks (once per quarter, every three months). You are always welcome to skip months or adjust this date as they are flexible to fit your needs. When signing up, you will be required to enter the necessary shipping and billing information. However, the specific payment methods accepted by Bright Cellars are not explicitly mentioned.
How do I cancel my Bright Cellars membership?
To cancel your Bright Cellars membership, you can do so at any time in your Account Settings page. Alternatively, you can reach out to the Wine Concierge team for assistance with managing your subscription. If you prefer, you can also send an email to concierge@brightcellars.com with your request and customer information to cancel your account. Please note that it may take up to 72 hours for them to get in touch with you. Remember, Bright Cellars is very flexible with frequency, shipping options, pricing, and wine preferences if you are looking for something different. You can skip a shipment at any time but they offer longer frequency options (4-week, 6-week, 8-week, 12-week)! They can also set up a temporary hold if you just want to take a break for a few months. This would keep your settings and reward points saved if you wanted to start back up later in the year.
brightcellars.com Return Policy?
Bright Cellars is primarily a wine subscription service. They also have an Online Store where you can shop without subscribing to the Service. The subscription Service matches you with unique wines based on your individual preferences. If you subscribe to the Service, you will automatically receive new wines chosen specifically for you! Members are able to adjust their account at any time by contacting their Wine Concierge team or directly through their account login.
For shipping, all Bright Cellars wine orders require an adult signature upon delivery. FedEx/UPS will not accept a signature or note left on your door, so someone 21+ will need to be present for your delivery. Once your order is placed, you should receive a tracking link within 1-3 business days. Once your order is on the way, it should arrive within 1-5 days. You'll have the option to select a pick up location upon checkout for those who might have trouble being home for the delivery.
Regarding the return policy, any packages returned to Bright Cellars may be eligible for a partial refund at Bright Cellars’ discretion. The total for a partial refund will include the cost of your order minus a $25 returned shipment fee.